Privacy Policy



The company may use your health information, information that constitutes protected health information as defined in the Privacy Rule of the Administrative Simplification provisions of the Health Insurance Portability and Accountability Act of 1996, for purposes of providing you treatment, obtaining payment for your care and conducting health care operations without consent. Your health information may be used or disclosed for other purposes, except when legally required, only after the company has obtained an authorization. The company has established policies to guard against unnecessary disclosure of your health information.


To Provide Treatment. The Company may use your health information to coordinate care within the company and with others involved in your care, such as your physician, a home health agency, a rehabilitation clinic, a laboratory and other health care professionals who have agreed to assist the Company in coordinating care. For example, physicians involved in your care will need information about your symptoms in order to prescribe appropriate medications. The Company also may disclose your health care information to individuals outside of the Company involved in your care including family members, pharmacists, suppliers of medical equipment or other health care professionals.

To Obtain Payment. The Company may include your health information in invoices to collect payment from third parties for the care you receive from the Company. For example, the Company may be required by your health insurer to provide information regarding your health care status so that the insurer will reimburse you or the Company. The Company also may need to obtain prior approval from your insurer and may need to explain to the insurer your need for the healthcare services that will be provided to you.

To Conduct Health Care Operations. The Company may use and disclose health information for its own operations in order to facilitate the function of the Company and as necessary to provide quality care to all of the Company‘s patients. Health care operations includes such activities as:

  • Quality assessment and improvement activities.
  • Activities designed to improve outcomes or reduce health care costs.
  • Protocol development, case management and care coordination.
  • Contacting health care providers and patients with information about treatments alternatives and other related functions that do not include treatment.
  • Business associates that perform various activities such as transcription services.
  • Professional review and performance evaluation.
  • Training programs including those in which students, trainees or practitioners in health care learn under supervision.
  • Training of non-health care professionals.
  • Accreditation, certification, licensing or credentialing activities.
  • Review and auditing, including compliance reviews, medical reviews, legal services and compliance programs.
  • Business planning and development including cost management and planning related analyses and formulary development.
  • Business management and general administrative activities of the Company.

For example the Company may use your health information to evaluate its staff performance, combine your health information with other Company patients in evaluating how to more effectively serve all Company patients, disclose your health information to Company staff and contracted personnel for training purposes, use your health information to contact you as a reminder regarding a visit to you, or contact you as part of community information mailings (unless you tell us you do not want to be contacted).

For Fundraising and Marketing Activities. It is currently the company’s policy not to disclose protected health information for fundraising or marketing purposes.

For Appointment Reminders. The Company may use and disclose your health information to contact you as a reminder that you have an appointment for a home visit.

For Treatment Alternatives. The Company may use and disclose your health information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.


When Legally Required. The Company will disclose your health information when it is required to do so by any Federal, State or local law.

When There Are Risks to Public Health. The Company may disclose your health information for public activities and purposes in order to:

  • Prevent or control disease, injury or disability, report disease, injury, vital events such as birth or death and the conduct of public health surveillance, investigations and interventions.
  • Report adverse events, product defects, to track products or enable product recalls, repairs and replacements and to conduct post-marketing surveillance and compliance with requirements of the Food and Drug Administration.
  • Notify a person who has been exposed to a communicable disease or who may be at risk of contracting or spreading a disease.
  • Notify an employer about an individual who is a member of the workforce as legally required.

To Report Abuse, Neglect Or Domestic Violence. The Company is allowed to notify government authorities if the Company believes a patient is the victim of abuse, neglect or domestic violence. The Company will make this disclosure only when specifically required or authorized by law or when the patient agrees to the disclosure.

To Conduct Health Oversight Activities. The Company may disclose your health information to a health oversight Company for activities including audits, civil administrative or criminal investigations, inspections, licensure or disciplinary action. The Company, however, may not disclose your health information if you are the subject of an investigation and your health information is not directly related to your receipt of health care or public benefits.

In Connection With Judicial And Administrative Proceedings. The Company may disclose your health information in the course of any judicial or administrative proceeding in response to an order of a court or administrative tribunal as expressly authorized by such order or in response to a subpoena, discovery request or other lawful process, but only when the Company makes reasonable efforts to either notify you about the request or to obtain an order protecting your health information.

For Law Enforcement Purposes. As permitted or required by State law, the Company may disclose your health information to a law enforcement official for certain law enforcement purposes as follows:

  • As required by law for reporting of certain types of wounds or other physical injuries pursuant to the court order, warrant, subpoena or summons or similar process.
  • For the purpose of identifying or locating a suspect, fugitive, material witness or missing person.
  • Under certain limited circumstances, when you are the victim of a crime.
  • To a law enforcement official if the Company has a suspicion that your death was the result of criminal conduct including criminal conduct at the Company.
  • In an emergency in order to report a crime.

To Coroners And Medical Examiners. The Company may disclose your health information to coroners and medical examiners for purposes of determining your cause of death or for other duties, as authorized by law.

To Funeral Directors. The Company may disclose your health information to funeral directors consistent with applicable law and if necessary, to carry out their duties with respect to your funeral arrangements. If necessary to carry out their duties, the Company may disclose your health information prior to and in reasonable anticipation of your death.

For Research Purposes. The Company may, under very select circumstances, use your health information for research. Before the Company discloses any of your health information for such research purposes, the project will be subject to an extensive approval process. The Company will almost always request your written authorization before granting access to your individually identifiable health information.

In the Event of A Serious Threat To Health Or Safety. The Company may, consistent with applicable law and ethical standards of conduct, disclose your health information if the Company, in good faith, believes that such disclosure is necessary to prevent or lessen a serious and imminent threat to your health or safety or to the health and safety of the public.

For Specified Government Functions. In certain circumstances, the Federal regulations authorize the Company to use or disclose your health information to facilitate specified government functions relating to military and veterans, national security and intelligence activities, protective services for the President and others, medical suitability determinations and inmates and law enforcement custody.

For Worker’s Compensation. The Company may release your health information for worker’s compensation or similar programs.

Other than is stated above, the Company will not disclose your health information other than with your written authorization. If you or your representative authorizes the Company to use or disclose your health information, you may revoke that authorization in writing at any time.


You have the following rights regarding your health information that the Company maintains:

Right to request restrictions. You may request restrictions on certain uses and disclosures of your health information. You have the right to request a limit on the Company‘s disclosure of your health information to someone who is involved in your care or the payment of your care. However, the Company is not required to accede to your request. If you wish to make a request for restrictions, please contact the Company Privacy Officer.

Right to receive confidential communications.
 You have the right to request that the Company communicate with you in a certain way. For example, you may ask that the Company only conduct communications pertaining to your health information with you privately with no other family members present. If you wish to receive confidential communications, please contact the Company Privacy Officer. The Company will not request that you provide any reasons for your request and will attempt to honor your reasonable requests for confidential communications.

Right to inspect and copy your health information. You have the right to inspect and copy your health information, including billing records. A request to inspect and copy records containing your health information may be made to the Company Privacy Officer. If you request a copy of your health information, the Company may charge a reasonable fee for copying and assembling costs associated with your request.
Right to amend health care information. You or your representative have the right to request that the Company amend your records, if you believe that your health information is incorrect or incomplete. That request may be made as long as the Company maintains the information. A request for an amendment of records must be made in writing to the Company Privacy Officer. The Company may deny the request if it is not in writing or does not include a reason for the amendment. The request also may be denied if your health information records were not created by the Company, if the records you are requesting are not part of the Company‘s records, if the health information you wish to amend is not part of the health information you or your representative are permitted to inspect and copy, or if, in the opinion of the Company, the records containing your health information are accurate and complete.

Right to an accounting. You or your representative have the right to request an accounting of disclosures of your health information made by the Company for any reason other than for treatment, payment or health operations. The request for an accounting must be made in writing to the Company Privacy Officer. The request should specify the time period for the accounting starting on or after April 14, 2003. Accounting requests may not be made for periods of time in excess of six (6) years. The Company would provide the first accounting you request during any 12-month period without charge. Subsequent accounting requests may be subject to a reasonable cost-based fee.

Right to a paper copy of this notice. You or your representative have a right to a separate paper copy of this Notice at any time even if you or your representative have received this Notice previously. To obtain a separate paper copy, please contact the Company Privacy Officer .You or your representative may also obtain a copy of the current version of the Company’s Notice of Privacy Practices at its website,

The Company is required by law to maintain the privacy of your health information and to provide to you and your representative this Notice of its duties and privacy practices. The Company is required to abide by the terms of this Notice as may be amended from time to time. The Company reserves the right to change the terms of its Notice and to make the new Notice provisions effective for all health information that it maintains. If the Company changes its Notice, the Company will provide a copy of the revised Notice to you or your appointed representative. You or your personal representative have the right to express complaints to the Company and to the Secretary of DHHS if you or your representative believe that your privacy rights have been violated. Any complaints to the Company should be made in writing to the

Privacy Officer at TheraCounsel Senior Counseling and Advocacy 4546 N Federal Highway FL 33305 or via e-mail at

The Company encourages you to express any concerns you may have regarding the privacy of your information. You will not be retaliated against in any way for filing a complaint.


The Company has designated the Privacy Officer as its contact person for all issues regarding patient privacy and your rights under the Federal privacy standards. You may contact the Privacy Officer at:

TheraCounsel Senior Counseling & Advocacy
4546 N Federal Highway FL 33305 
Phone (954) 647-8578 or via email at:

This Notice is effective October 1, 2000.